Welcome to Tranquelia (“we,” “our,” or “us”). By accessing or using our website tranquelia.com and its related services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before making a reservation or using our services.
All reservations are subject to availability and confirmation. To secure a booking, guests may be required to provide valid payment details or a deposit. Rates and promotions displayed on our website are subject to change without prior notice. Any additional charges, such as taxes, resort fees, or service charges, will be clearly stated during the booking process.
Guests may check in and check out according to the times stated in their booking confirmation. Early check-in or late check-out requests are subject to availability and may incur additional charges. A valid government-issued ID and payment method are required at check-in.
Cancellation policies vary depending on the room type, rate plan, or promotional offer selected. Guests are advised to review the cancellation terms before confirming their booking. Failure to arrive without prior notice may result in a no-show charge equivalent to the first night’s stay.
We strive to maintain a pleasant and safe environment for all guests. Disorderly conduct, damage to property, or violation of hotel rules may result in eviction without refund. Guests are responsible for any damages caused during their stay.
While we take every measure to ensure your comfort and safety, Tranquelia is not responsible for loss or damage to personal belongings, accidents, or injuries occurring on the premises, except as required by law.
The content, images, and materials on tranquelia.com are provided for general information and promotional purposes only. Unauthorized reproduction, distribution, or modification of any site content is prohibited.
We value your privacy. Any personal information collected through our website or reservation system will be handled in accordance with our [Privacy Policy].
Tranquelia reserves the right to modify, update, or replace these Terms and Conditions at any time without prior notice. The most recent version will always be available on this page.
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
📧 Email: [email protected]
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